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Terms of Service

All items can be returned within 15 days of receipt, so long as they are unused and in the original packaging. A return credit will be issued to the original payment method upon receipt and inspection of the product(s). Shipping charges paid at the time of checkout will not be credited along with the return. An applicable restocking fee will be deducted from the amount due. Customers are responsible for the cost of return shipping. This includes any brokerage fees, duties, and taxes for international returns. If return request is made for items that are shipper’s error, all return process will be of free of charge to customer but must include RMA number. RMA number is obtained by contacting customer service at support@allurspa.com. Allur has the right to refuse returns. Allow four business days to processing returns. A restocking fee will be deducted from your return credit to cover the cost of processing the items back into stock. This fee is 20% of the product cost(s).